Our refund policy for educational consultation services about gift cards
This Refund Policy applies to all paid educational consultation services offered by GiftAnkesh Organization ("we," "us," or "our"). We are committed to providing high-quality educational resources and consultation services, and we want to ensure your complete satisfaction. This policy outlines our procedures for refund requests, eligibility criteria, and processing information.
Please note that our free educational resources available on the website are provided at no cost and are not subject to this refund policy.
The following paid educational consultation services are eligible for refunds under this policy:
We understand that circumstances may arise where you need to request a refund. Refunds may be available in the following situations:
Full refunds (100% of the service fee) may be provided in the following circumstances:
Partial refunds may be provided in the following circumstances:
The following situations are generally not eligible for refunds:
Despite the above limitations, we stand behind our services with a satisfaction guarantee. If you are not satisfied with the educational quality of our consultation services, please contact us within 7 days of service delivery to discuss your concerns. We will work with you to address any issues, which may include providing additional resources, scheduling a follow-up consultation, or issuing a partial or full refund at our discretion.
To request a refund for eligible services, please follow the process outlined below:
Contact our support team via email at [email protected] or through our contact form, providing your name, the service purchased, purchase date, and reason for requesting a refund.
Our team will review your request within 2 business days, verifying the purchase information and evaluating it against our refund eligibility criteria.
We will notify you of our decision via email, including whether the refund is approved, the refund amount, and any additional information regarding the process.
Approved refunds will be processed within 7-10 business days using the original payment method used for the purchase.
Refund processing times vary depending on the payment method used:
Please note that while we process refunds promptly, the actual time for funds to appear in your account depends on your financial institution's processing times and policies.
As an alternative to requesting a refund, we offer the option to reschedule educational consultation services at no additional cost if notified at least 24 hours before the scheduled service. Rescheduled services must be used within 60 days of the original service date.
We recognize that special circumstances may arise that are not covered by this policy. In such cases, please contact our support team to discuss your situation. We will evaluate special circumstances on a case-by-case basis.
We may update this Refund Policy from time to time to reflect changes in our services or regulatory requirements. Any changes will be effective when posted on our website. We encourage you to review this policy periodically for any updates.
If you have questions about this Refund Policy or need to request a refund, please contact us:
At GiftAnkesh, we are committed to providing high-quality educational resources and consultation services. Our goal is to ensure that every client receives exceptional value from our services. If you have any concerns about the quality of our services, please contact us immediately so we can address your concerns.